> For the complete documentation index, see [llms.txt](https://fastcartify.gitbook.io/fastcartify-docs/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://fastcartify.gitbook.io/fastcartify-docs/help_center.md).

# Help Center

<h2 align="center">How can we help you today?</h2>

<p align="center">Find quick answers to common questions about your FastCartify store, account, payments, domains, and more.</p>

<p align="center"><a href="https://fastcartify.com/onbording" class="button primary">Start Free Store</a><a href="https://fastcartify.com/contact" class="button secondary">Chat with the Team</a></p>

<table data-view="cards"><thead><tr><th></th><th></th><th></th><th></th><th></th><th></th><th data-hidden data-card-target data-type="content-ref"></th><th data-hidden data-card-cover data-type="image">Cover image</th></tr></thead><tbody><tr><td><h4><strong>Getting started</strong></h4></td><td><ul><li><a href="/fastcartify-docs/getting-started/what-is-fastcartify.md">What is FastCartify?</a></li></ul></td><td><ul><li><a href="/fastcartify-docs/getting-started/create-your-first-store.md">Create Your First Store</a></li></ul></td><td><ul><li><a href="/fastcartify-docs/getting-started/dashboard-overview.md">Dashboard Overview</a></li></ul></td><td><ul><li><a href="/fastcartify-docs/getting-started/fastcartify-plans-explained.md">FastCartify Plans Explained</a></li></ul></td><td></td><td><a href="/fastcartify-docs/getting-started.md">Getting Started</a></td><td data-object-fit="contain"><a href="https://102658393-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F7kFTWBOsY6pW1UMPCyIx%2Fuploads%2FpdRNRyW8Tt2B6Ed13G4X%2Fgetting_started.jpg?alt=media&amp;token=36cee87a-6708-4310-afca-aaea60157867">getting_started.jpg</a></td></tr><tr><td><h4><strong>Store Setup</strong></h4></td><td><a href="/fastcartify-docs/fastcartify-docs/add-store-details.md">Add Store Details</a></td><td><a href="/fastcartify-docs/fastcartify-docs/upload-logo-and-branding.md">Upload Logo &#x26; Branding</a></td><td><a href="/fastcartify-docs/fastcartify-docs/choose-and-customize-theme.md">Choose &#x26; Customize Theme</a></td><td><a href="/fastcartify-docs/fastcartify-docs/set-currency-and-taxes.md">Set Currency &#x26; Taxes</a></td><td></td><td></td><td data-object-fit="contain"><a href="https://102658393-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F7kFTWBOsY6pW1UMPCyIx%2Fuploads%2FgT3SDkWszhaG1GLBn1Uo%2Fstore_setup.jpg?alt=media&amp;token=4b40f956-9029-45b4-9f68-d4c931d7fa4f">store_setup.jpg</a></td></tr><tr><td><h4>Products &#x26; Inventory </h4></td><td><a href="/fastcartify-docs/products-and-inventory/add-new-product.md">Add New Product</a></td><td><a href="/fastcartify-docs/products-and-inventory/product-variants-size-color-etc..md">Product Variants (Size, Color, etc.)</a></td><td><a href="/fastcartify-docs/products-and-inventory/manage-inventory.md">Manage Inventory</a></td><td><a href="/fastcartify-docs/products-and-inventory/bulk-product-upload.md">Bulk Product Upload</a></td><td><a href="/fastcartify-docs/products-and-inventory/digital-products.md">Digital Products</a></td><td></td><td data-object-fit="contain"><a href="https://102658393-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F7kFTWBOsY6pW1UMPCyIx%2Fuploads%2FKo4QQlYS4NQ0ZYSQNbNm%2Fproducts_Inventory.jpg?alt=media&amp;token=94a54e0e-ebd4-4819-ad24-6199c9d13bd5">products_Inventory.jpg</a></td></tr><tr><td><h4>Orders &#x26; Payments</h4></td><td><a href="/fastcartify-docs/orders-and-payments/order-management.md">Order Management</a></td><td><a href="/fastcartify-docs/orders-and-payments/payment-gateway-setup.md">Payment Gateway Setup</a></td><td><a href="/fastcartify-docs/orders-and-payments/payment-status-explained.md">Payment Status Explained</a></td><td><a href="/fastcartify-docs/orders-and-payments/refunds-and-returns.md">Refunds &#x26; Returns</a></td><td></td><td></td><td data-object-fit="contain"><a href="https://102658393-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F7kFTWBOsY6pW1UMPCyIx%2Fuploads%2FlTib7Q63mD5E0f4x1LII%2Forders_payments.jpg?alt=media&amp;token=c2400d8e-baa5-42f0-b019-dcfefd7f8ca8">orders_payments.jpg</a></td></tr><tr><td><h4>Shipping &#x26; Delivery</h4></td><td><a href="/fastcartify-docs/shipping-and-delivery/shipping-settings.md">Shipping Settings</a></td><td><a href="/fastcartify-docs/shipping-and-delivery/integration-with-shipping-apis.md">Integration with Shipping APIs</a></td><td><a href="/fastcartify-docs/shipping-and-delivery/delivery-charges-setup.md">Delivery Charges Setup</a></td><td><a href="/fastcartify-docs/shipping-and-delivery/order-tracking.md">Order Tracking</a></td><td></td><td></td><td data-object-fit="contain"><a href="https://102658393-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F7kFTWBOsY6pW1UMPCyIx%2Fuploads%2FndCC7EX6K9EMxJcyqwIK%2Fshipping_delivery.jpg?alt=media&amp;token=6e2208f9-9a0b-4b9d-b43c-f1478707fa10">shipping_delivery.jpg</a></td></tr><tr><td><h4>Domains &#x26; Branding</h4></td><td><a href="/fastcartify-docs/domains-and-branding/connect-custom-domain.md">Connect Custom Domain</a></td><td><a href="/fastcartify-docs/domains-and-branding/dns-setup.md">DNS Setup</a></td><td><a href="/fastcartify-docs/domains-and-branding/ssl-and-security.md">SSL &#x26; Security</a></td><td><a href="/fastcartify-docs/domains-and-branding/remove-fastcartify-branding.md">Remove FastCartify Branding</a></td><td></td><td></td><td data-object-fit="contain"><a href="https://102658393-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F7kFTWBOsY6pW1UMPCyIx%2Fuploads%2FFYjcH66NVcSqobNN0Y6E%2Fdomain_branding.jpg?alt=media&amp;token=dc1d1b1d-80fa-4ec8-9e80-bb7333c8e0b3">domain_branding.jpg</a></td></tr><tr><td><h4>Marketing &#x26; Growth</h4></td><td><a href="/fastcartify-docs/marketing-and-growth/coupons-and-discounts.md">Coupons &#x26; Discounts</a></td><td><a href="/fastcartify-docs/marketing-and-growth/seo-settings.md">SEO Settings</a></td><td><a href="/fastcartify-docs/marketing-and-growth/whatsapp-notifications.md">WhatsApp Notifications</a></td><td><a href="/fastcartify-docs/marketing-and-growth/email-notifications.md">Email Notifications</a></td><td></td><td></td><td data-object-fit="contain"><a href="https://102658393-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F7kFTWBOsY6pW1UMPCyIx%2Fuploads%2FFrAPtYOEVvuZVTDpOdtB%2Fmarketing_growth.jpg?alt=media&amp;token=20a5badf-8e13-475a-bcd4-c6aa85b7b39a">marketing_growth.jpg</a></td></tr><tr><td><h4>Account &#x26; Billing</h4></td><td><a href="/fastcartify-docs/account-and-billing/subscription-plans.md">Subscription Plans</a></td><td><a href="/fastcartify-docs/account-and-billing/upgrade-plan.md">Upgrade Plan</a></td><td><a href="/fastcartify-docs/account-and-billing/billing-and-invoices.md">Billing &#x26; Invoices</a></td><td><a href="/fastcartify-docs/account-and-billing/auto-renewal-policy.md">Auto-Renewal Policy</a></td><td></td><td></td><td data-object-fit="contain"><a href="https://102658393-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F7kFTWBOsY6pW1UMPCyIx%2Fuploads%2FvFUTMFRdUKCRH69XFik6%2Faccount_billing.jpg?alt=media&amp;token=f00019ca-d394-45a1-ac30-c6ec8e838946">account_billing.jpg</a></td></tr><tr><td><h4>Troubleshooting</h4></td><td><a href="/fastcartify-docs/troubleshooting/payment-not-working.md">Payment Not Working</a></td><td><a href="/fastcartify-docs/troubleshooting/domain-not-connecting.md">Domain Not Connecting</a></td><td><a href="/fastcartify-docs/troubleshooting/emails-not-sending.md">Emails Not Sending</a></td><td><a href="/fastcartify-docs/troubleshooting/store-not-loading.md">Store Not Loading</a></td><td></td><td></td><td data-object-fit="contain"><a href="https://102658393-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F7kFTWBOsY6pW1UMPCyIx%2Fuploads%2F1fAtlY3ekhpDfVsf7vfH%2Ftroubleshooting.jpg?alt=media&amp;token=94816fd5-638e-47d9-8cc9-b110d0e054ac">troubleshooting.jpg</a></td></tr><tr><td><h4>Developer</h4></td><td><a href="/fastcartify-docs/developer-advanced/api-access.md">API Access</a></td><td><a href="/fastcartify-docs/developer-advanced/webhooks.md">Webhooks</a></td><td><a href="/fastcartify-docs/developer-advanced/custom-integrations.md">Custom Integrations</a></td><td></td><td></td><td></td><td data-object-fit="contain"><a href="https://102658393-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F7kFTWBOsY6pW1UMPCyIx%2Fuploads%2FaTwgJWBds8h8elmNV5xa%2Fdeveloper.jpg?alt=media&amp;token=6f922fe7-913c-4cea-ba11-322fdefc4d32">developer.jpg</a></td></tr></tbody></table>